The finest loose tea from tea gardens all over the world

Fresh from the tea fields to your doorstep.
Shop all tea Shop autumn teas
⭐⭐⭐⭐⭐ 4,9 stars from our 25.000+ fans
Free shipping from €34.95
Ordered before 4pm, shipped today, delivered tomorrow*
Free tea samples with every order + gift from €60,-

Most popular loose tea and tea gifts sets

1. Earl Grey - Superior

Everyone once had Earl Grey, and yet this one is different. You'll find enthusiastic Earl Grey drinkers amongst James Bond and Bruce Wayne, just saying... A timeless classic.

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Health Collection

Choose wisely, choose healthy teas.

Shop Health Collection

3. Best Of CiTea

This gift box offers a section of our three most populair teas, packed in decorative paper.

Shop Best Of CiTea

Why CiTea?

World's fines teas and herbs

Fresh tea has the most delicious flavours and scents.

Gifts for any time

To give or to keep.

Caffeine free, multiple sizes

A source of antioxidants and vitamins. A healthy choice!

Luxe Thee houder Luxe Thee houder
Actual tea, with real ingredients

SLEEP BETTER

this year
SHOP FUNCTIONAL TEAS
Luxe Thee houder Luxe Thee houder
Authentic teas with real ingredients

ENERGIZE BETTER

this year
SHOP FUNCTIONAL TEAS
Luxe Thee houder Luxe Thee houder
Authentic teas with real ingredients

CONCENTRATE BETTER

this year
SHOP FUNCTIONAL TEAS
Luxe Thee houder Luxe Thee houder
Authentic teas with real ingredients

CLEANSE BETTER

this year
SHOP FUNCTIONAL TEAS
Atelier Bags

Experience the most beautiful loose tea
in luxurious cotton tea bags

For this we use our loose tea that you already know, but packaged as a 1-cup bag.
Shop Atelier Bags

Trusted by 25,000+ others. This is what other fans say about us

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Gifts

Looking for a tea gift? Here you will find, among other things, letterbox packages with three fresh teas.
Shop now

FAQs

Can I cancel or change my order?

Our system is designed to process orders quickly so they get to you as soon as possible. This means that once an order has been placed, we cannot cancel it or change any of the items purchased. Sometimes we can change the shipping or billing address, so please contact us as soon as possible.

What does it mean if my order has been partially shipped?

If your order was partially processed, it means that one or more items were not shipped with the rest of your order because they were out of stock.

As soon as the order left our warehouse, the missing item is marked as a 'backorder', which you can also find on the packing slip. You will then receive the missing item as a follow-up shipment as soon as possible.

How is my loose tea shipped?

If possible, we will make your order into a letterbox package, so you don't have to stay at home.

If there are more or larger items, it will be a parcel.

In both cases you will receive a tracking code by email with which you can follow the journey of your package.

What is your return/exchange policy?

Please see our Refund Policy page for more information.

Do you have a physical store?

At CiTea.nl you can shop 24/7 - 365.

If you still want to buy tea in a shop, please contact us so we can refer you to the nearest sales point.

How can I contact customer service?

You can contact our Service Team for this.

My order keeps failing and an error message appears. What should I do?

If you receive an error message regarding your billing address , please verify that the address you entered exactly matches the address associated with your credit card.

If you receive an error message regarding your shipping address , please check that the address you entered is correct.

If the error persists, you may consider having your order delivered to your neighbors, work, or acquaintances.

If you would still like to discuss this with us, please contact our Service Team .

What payment methods do you accept?

We accept:

  • iDeal | WERO
  • VVV Gift Card
  • Other gift cards
  • Visa
  • MasterCard
  • American Express
  • Bank Cards
  • Visa Debit
  • Apple Pay
  • PayPal
  • Belfius
  • Immediately
  • Giropay
  • CiTea gift vouchers
How do I redeem a CiTea gift voucher online?

After adding your items to your cart, select 'Checkout', then enter your shipping details.

Select a Payment Method, in the 'Discount Code or Gift Card' box enter your code, click 'Apply', then you will see the total price.

If your card does not cover the full amount, you can pay the remaining amount with another gift card or with an accepted credit card.

If your order value is less than the full amount of your gift card, the remaining credit will remain valid for a subsequent visit.

Can I buy on the Dutch site and have it shipped to another country?

Sure! We ship worldwide and provide the correct customs information so that your package is delivered as quickly as possible.

How do I buy a CiTea gift voucher?

You can purchase a CiTea e-gift card by visiting our Gift Card page.

Please note that other gift cards are not valid payment methods when purchasing a CiTea gift card.

If you have any questions regarding the purchase or status of a gift card, please contact our customer service team